CoDX for Customer Management
Customer management and customer experience
Customer management and comprehensive customer experience. Breakthrough revenue growth with cost savings on cloud databases, using multiple platforms.
The right approach
Manage digital marketing campaigns (email marketing, SMS marketing, social marketing, etc.) to reach the right potential customers
Quick single latch
Analyze lead data, calculate sales opportunities, optimize the sales process to close opportunities quickly and expand sales
Long-term retention
Automatic customer care through call center service, automatic Q&A, warranty - maintenance, satisfaction survey,...
The journey to build customer relationships
Marketing campaigns approach and nurture leads file
Custom classification and storage into the system
Building sales events, closing opportunities, revenue-boosting activities
Customize the sales process according to customer requirements and product characteristics
Call center support – comments, after-sales care services, warranty – maintenance
Create the next sales opportunity and brand spread marketing, word-of-mouth marketing
Marketing campaigns approach and nurture leads file
Building sales events, closing opportunities, revenue-boosting activities
Call center support – comments, after-sales care services, warranty – maintenance
Custom classification (behavior, demographics,..) and storage into the system
Customize the sales process according to customer requirements and product characteristics
Create the next sales opportunity and brand spread marketing, word-of-mouth marketing
SET OF SOLUTIONS TO SUPPORT THE MANAGEMENT OF BUSINESS OPERATIONS IN ENTERPRISES
Admin subsystems
Click to select each subsystem to view detailed information
Customer management
Email marketing
SMS marketing
Social marketing
Marketing campaigns
Call-center service
Customer service
Customer satisfaction survey
Warranty & repairs
Sales pipeline
Automatic Q&A
Sales pipeline
Marketing campaigns
Digitize the sales process and customer administration
Automated marketing – Active sales – Expanded sales
Automatic management
Digitized sales and customer management activities make it easier to run, evaluate, and track.
Meet customer requirements at a fast pace thanks to high automation. Any creation, approval , and storage of information is carried out online.
- Manage customer data (potential, purchase, after purchase)
- Automatically connect & retrieve data from marketing campaigns
- Management from overall to detailed sales activities
- Business progress is constantly updated anytime - anywhere
- Automatic reporting measures efficiency and revenue
Productivity optimization
Reduce the amount of work that needs to be done, every activity is performed on the system with an integrated sample database that is always available.
Digitize input data
Collect customer information, nurture, classify, and transfer data into storage in the system. Quick retrieval as needed.
Optimize marketing efficiency
Increase conversion rates with marketing campaigns tailored to each customer segment. After each campaign there is an automatic report that evaluates the effectiveness.
Standardize the sales process
Quotes - orders - contracts are created by system, complying with regulations. Integrated with the Management System of the Process Set standardizes each step of the sales.
Digitize input data
Collect customer information, nurture, classify, and transfer data into storage in the system. Quick retrieval as needed.
Optimize marketing efficiency
Increase conversion rates with marketing campaigns tailored to each customer segment. After each campaign there is an automatic report that evaluates the effectiveness.
Standardize the sales process
Quotes - orders - contracts are created by system, complying with regulations. Integrated with the Management System of the Process Set standardizes each step.
And there are many other outstanding advantages waiting for you to discover, sign up for a trial to experience the full features of the Customer Management – CoDX
FREE 30 DAYS
No payment integration
Experience the first automated initialized system in Vietnam
CoDX’s Differential value
Finding a rental software has never been easier. However, too many systems are fragmented, too many systems do not meet the intensive business when operating in practice. The cost of renting the software includes not only the value of the lease but also the cost of employees operating. We are confident of bringing different values.
Business Scale
We go from the system to meet the enterprise thousands of employees and the most optimal business, the interface designed according to the role brought into CoDX.
Free Experience
It is the only Vietnamese system that initiates self-freezing and offers a free Experience as soon as you have signed.
Hire period
CoDX flexible monthly rental makes the deployment of the system easy. CoDX only calculates the lease period after having instructed to use the system.
Usage
CoDX only calculates the user book that uses the system by role. CoDX does not count the size of the company or the number of employees you manage in the system.
Related management solutions
Customer are using CoDX for Customer Management
Get In Touch with CoDX
CoDX is ready to accompany businesses in successful digital transformation
Implement digital transformation to immediately reduce management costs by 50% and increase work efficiency by 70%
